CHIEF SHARED SERVICE OFFICER

JOB ADVERTISEMENT

The Rwanda Interlink Transport Company (RITCO) would like to recruit staff for the following vacant position:

Post: Chief Shared Service Officer (1)

Key duties and Responsibilities

Chief Shared Services Officer will be responsible for coordinating all activities related to the development, implementation, and review of the company's strategic plan in accordance with RITCO’s vision and mission;Managing the administrative function of RITCO and coordinating office processes and procedures to ensure organizational and operational effectiveness and efficiency;Managing and overseeing all aspects under the functions of; Human resources, procurement management.Measure effectiveness and efficiency of operational processes both internally and externally and finds ways to improve processes;Lead the process of developing all operational procedure manuals required by RITCO;Support the Management Team with business planning activities, providing practical and creative input in the development of new business initiatives.;Design the current and future strategic and operational plans bringing discipline to the strategic decision-making process to manage the effective use of business resources.Acts as a liaison between RICTO and clients and/or other stakeholders.Provide mentoring to all employees, including management team members.Motivate and drive the teams and colleagues to achieve both the overall company targets and key performance objectives.Oversee and Coordinate with human resources departmental activities including recruitment, capacity building, and retention of company staff.Lead and supervise staff performance appraisal at the end of every financial year.Design an appropriate tool for setting periodic staff performance targets.Propose a motivation package for employees in terms of bonuses and other benefits to ensure staff retentionUndertake any other task that may be assigned by the CEO.

Job Requirements and Qualifications

Master’s degree in Economics, Public administration and management, Trade, HR, and Business Administration;Must possess a professional qualification relevant to Procurement or Human Resources Management including Certified Human Resources Professional (CHRP) including or Certified Procurement Professional (CPP);5 years of progressive working experience in the area of human resources and administration or Procurement in a recognized institution;Must have a good knowledge and understanding of human resource function, procurement, administration, and logistics management;Experience in accounts management, including budgeting, forecasting, and audit compliance;Must have good knowledge of IT (operating certain software);Experience in managing facilities and services for big organizations;A strong proven track record in relationship building and management;Strong analytical and problem-solving skills;Experience in organizational performance management systems;Experience in Monitoring and Evaluation Frameworks;Excellent communication and interpersonal skills;Fluent in English /French and Kinyarwanda;

Interested candidates are requested to submit their application letters together with detailed CVs and academic certificates, medical certificate and a copy of ID at recruitment@ritco.rw not later than Thursday, February 6th, 2025 at 5:00 PM. Only candidates who meet the above requirements will be shortlisted.

Done at Kigali, on 16/1/2025.

NKUSI Godfrey

Chief Executive Officer.