SUPERVISOR
Jobs Kigali 13 views Reference: 1845
Location: Kigali
Job Title: Supervisor
Location: RwandaJob Type: Full time
Job Summary:
We are looking for an experienced and results-driven Supervisor to oversee multiple retail branches, manage teams, and ensure operational excellence. The successful candidate will be a strong leader with a proven track record in managing retail or betting operations.
Key Responsibilities:
Manage day-to-day operations across multiple outlets, ensuring profitability and efficiency.Lead, inspire, and develop branch teams to achieve their targets.Oversee cash handling, inventory management, and customer service quality.Handle escalated customer complaints and disputes professionally.Ensure compliance with company standards.Prepare and analyze performance reports for management.Monitor and control expenses to optimize branch profitability.Train cashiers and team leaders and ensure consistency in operations across branches.
Qualifications:
Education: Degree in Business Administration, Information Technology, Information Management, or related field.2-4 years of experience in the betting industry.Proven ability to manage teams and multiple locations effectively.Proficient in betting software and operational processes.Strong conflict resolution, coaching, and leadership skills.Conduct regular shop visits to monitor and evaluate performance.Fluent in English and Kinyarwanda.Exceptional multitasking and time management abilities.Honest, reliable, and committed to upholding compliance standards.
Reporting to: Operations Manager
How to Apply:
Interested candidates should send their applications to recruitment@winner.rw
Deadline: January 30, 2025.
Required Documents:
Application letterCurriculum Vitae (CV)Copy of diploma or degreeAcademic transcript for the last 3 yearsOther professional certificates (if available)
Note: Only shortlisted candidates will be contacted for interviews.
Join us and become part of a dynamic team dedicated to delivering excellent customer service and operational excellence. Don’t miss this opportunity to advance your career!
