TERMS OF REFERENCE FOR CONSULTANCY SERVICES: TRANSLATION OF OPEN TELEREHABILITATION SOFTWARE CONTENT LIBRARY FROM ENGLISH TO KINYARWANDA.

TERMS OF REFERENCE

Consultancy services: Translation of Open Telerehabilitation software content library from English to Kinyarwanda.

Project: Inclusive Nutrition and Early Childhood Development (INECD/ USAID Gikuriro Kuri Bose)

RFQ Ref: RFQ/2025/001

CONTEXT

Humanity & Inclusion (HI), in partnership with the Catholic Relief Services (CRS) as the lead partner and other consortium members (Umuhuza, Three Stones International, and the University of Global Health Equity), is implementing a comprehensive disability inclusion, rehabilitation, and assistive technology (AT) component within the five-year USAID-funded Inclusive Nutrition and Early Childhood Development (INECD/USAID GIKURIRO KURI BOSE) program. This progressive program promotes nurturing and responsive care practices for caregivers and children, particularly in essential health, functioning, nutrition, and early childhood development (ECD). A key component of this initiative focuses on addressing social inclusion needs, child development gaps, physical rehabilitation, and assistive technology requirements, recognizing that inclusive practices can significantly improve the quality of life for individuals with disabilities. Among the key program interventions include enhancing access good quality rehabilitation/AT services through the national healthcare system strengthening. It is in this framework that the INECD program in collaboration with the Ministry of Health (MoH) and Rwanda Biomedical Center (RBC), is planning to pilot the telerehabilitation services in 5 district hospitals namely: Gahini hospital in Kayonza district, Bushenge in Nyamasheke district, Nyanza in Nyanza district, Masaka in Kicukiro district and Rutongo hospital in Rulindo district.

The telerehabilitation interventions will involve the use of Information and Communication Technologies (ICT) to deliver rehabilitation services remotely and this approach will effectively bridge the gap between patients and Rehabilitation professionals in their own environment. The program participants from the remote areas will receive the rehabilitation services from qualified rehabilitation professionals working at their respective district hospitals without necessarily travelling a long distance. With just a mere desktop and 4G Internet connection, the physiotherapists at the district hospitals will be connected to the INECD program participants in need of the rehabilitation services at the health centers. The ICT telerehabilitation equipment at the district hospital will be connected to the same facilities at the health center in a specific room reserved for that purpose to enable the physiotherapist interact with the clients at the health center under the supervision of a trained nurse. For service users to have access to these IT based rehabilitation services, the content has to be in the language they clearly understand.

It is against this background that Federation Handicap International (HI) under the INECD program, is looking for a well experienced, talented and skilled consultant for translating our existing open tele-rehabilitation library content including physical rehabilitation exercise from English to Kinyarwanda language.

DESCRIPTION OF THE EXPECTED SERVICE

2.1. General objectives:

Strengthen Rwanda’s healthcare systems’ capacity to deliver telerehabilitation services to the people in need of those services within 5 INECD catchments districts: Kayonza, Nyamasheke, Nyanza, Kicukiro and Rulindo districts

2.2.Specific objectives:

To provide translation of the software and the clinical content library.

2.3.Expected Results, deliverables and timelines

A Kinyarwanda open telerehabilitation library content is developed

2.4. Responsibilities

The consultant

Content evaluation and preparation: The consultant will thoroughly read the full scope of the content within the telerehabilitation library such as: demos, instructional materials, videos, audios and user guide to understand the extent of the translation required.Cultural and linguistic adaptation: Ensure that the language used in the translation respects cultural norms, including rehabilitation and other healthcare-related practices. Ensure the rehabilitation terminologies are easy to understand by all intended users, not stigmatizing and preserving the original intent of the content.Ensure accuracy of medical and rehabilitation technical terminologies: Collaborate with the rehabilitation professionals or subject matter experts (SMEs) to ensure the rehabilitation techniques and terminologies are translated accurately. The consultant will also create a glossary of key rehabilitation-related terms, to ensure consistency throughout the entire library.Multimedia content adaptation: If videos are part of the library, ensure accurate and culturally appropriate subtitles or voiceovers are provided, considering local accents, terms, and phrasing. The consultant will also ensure the images, audios, icons, or infographics re…